Are your products 100% authentic?
Yes. All our products — saffron, shilajeet, almonds, walnuts, and dry fruits — are directly sourced from Kashmir and undergo strict quality checks to ensure purity and authenticity.
How do I use saffron?
Soak 3–5 strands in warm milk or water for 15–20 minutes before use. Add to milk, tea, rice, or desserts for natural flavor, aroma, and wellness benefits.
How should I consume shilajeet?
Dissolve a pea-sized portion in warm water, milk, or tea once a day. It’s recommended to take it in moderation.
Do you ship internationally?
Yes, we ship worldwide. Delivery timelines may vary depending on the destination and customs clearance.
How long does delivery take within India?
Domestic orders are usually delivered within 4–7 business days after processing.
Can I return or exchange products?
Returns are only accepted if the product is damaged, defective, or incorrect at the time of delivery. Please refer to our [Return & Refund Policy] for full details.
Do you offer bulk orders?
Yes! We provide special pricing and discounts for bulk orders — perfect for gifting, weddings, and business needs. For inquiries, please email us at zafranzephyr@gmail.com.
How should I store saffron and dry fruits?
- Saffron: Store in an airtight container in a cool, dry place away from sunlight.
- Dry Fruits: Keep in a sealed container in a cool, dry place; refrigeration helps extend freshness.
Are your products safe for daily use?
Yes, when consumed in recommended quantities. However, pregnant or lactating women should consult a doctor before using saffron or shilajeet.
How can I contact customer support?
You can reach us at 📧 zafranzephyr@gmail.com for any queries related to orders, bulk purchases, or general assistance.
HAVE MORE QUESTIONS?
If none of the above have answered your question, please contact us via email at
zafranzephyr@gmail.com
Can't find what you're looking for?
Send us an email to tell us what’s up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at Ask@zafranzephyr.com
