Shipping policy
At Proud Repeater, we strive to deliver your orders in a timely and secure manner. Please review our Shipping Policy to understand how orders are processed and delivered.
1. Order Processing Time
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All orders are processed within 1–3 business days after payment confirmation.
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Orders are not processed or shipped on Sundays or public holidays.
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During high-demand periods, processing times may be slightly extended.
2. Shipping Locations
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We currently ship across India.
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International shipping may be available in the future and will be communicated on our website.
3. Delivery Time
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Estimated delivery time is 3–7 business days, depending on your location.
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Delivery timelines are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.
4. Shipping Charges
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Shipping charges (if applicable) will be calculated and displayed at checkout.
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Any promotional free shipping offers will be clearly mentioned on the website.
5. Order Tracking
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Once your order is shipped, you will receive a tracking link via email or SMS.
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You can track your order using the provided tracking details.
6. Delays & Failed Deliveries
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Proud Repeater is not responsible for delays caused by courier partners or incorrect shipping information provided by the customer.
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If a delivery attempt fails due to incorrect address or unavailability, re-shipping charges may apply.
7. Damaged or Missing Packages
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If your order arrives damaged, tampered, or incomplete, please contact us within 48 hours of delivery.
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Share clear images or videos of the package and product at info@proudrepeater.com to help us assist you quickly.
8. Address Changes
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Address changes are allowed only before the order is shipped.
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Once dispatched, we cannot modify the delivery address.
9. Undelivered or Returned Shipments
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Orders returned due to incorrect address, refusal to accept, or failed delivery attempts may be reshipped at the customer’s expense or refunded after deducting shipping charges.
10. Contact Us
For any questions related to shipping or delivery, please contact us:
📧 Email: info@proudrepeater.com
